Service 05
Managed NOC (NOCaaS)
Most outages are noticed by staff before anyone responsible knows. Our managed NOC watches your internet links, firewalls, switches, servers and cameras, alerts you when something degrades, works the fault with your ISP, and reports on uptime every month — without you hiring a full-time network team.
- Monitoring
- Alerting
- Incident response
- ISP follow-up
- Uptime reports
- Remote fixes
What this covers
Inside a managed noc engagement
Network Operations Center as a Service — monitoring, alerting, incident response and monthly reporting for your links, devices and services.
- 01
Link and device monitoring
Internet links, routers, firewalls, switches, servers and recorders checked continuously for availability, latency and loss.
- 02
Alerts that reach a person
Outages and degradations raised to an engineer and to your chosen contacts by WhatsApp or email, with clear severity.
- 03
Failover supervision
Primary and backup connections watched so failover actually happens — and failback is confirmed afterwards.
- 04
Incident handling and ISP follow-up
Faults diagnosed remotely, fixed where possible, and escalated to the provider with evidence when the problem is theirs.
- 05
Monthly operations report
Uptime, incidents, causes and recommended changes, documented so decisions are based on records rather than memory.
Who it's for
Signs you need this
- Businesses that lose money every time the internet drops
- Offices and shops with several sites or branches
- Teams without an in-house network engineer
- Clients who want proof of ISP performance against what they pay for
What you get
Delivered at handover
- Monitoring onboarding of agreed links and devices
- Alert routing to named contacts
- Incident log with cause and resolution
- Monthly uptime and operations report
How we engage
Three ways to start
Pricing depends on size, site and travel — always agreed in writing before any work begins.
- 01
Assessment
We look at what you have, test what matters, and hand back findings with priorities. Scoped to your environment — cost depends on size and travel, agreed before we start.
- 02
Project
A defined build: a network, a server consolidation, a segmentation programme. Quoted once the scope is clear, with a handover pack at the end.
- 03
Ongoing support
Monitoring, maintenance and a person to call. Monthly, sized by how much infrastructure is under care.
Talk to us about managed noc
Tell us what you're running and what's going wrong. We'll tell you what we'd look at first — before any quote.
We reply within one working day — WhatsApp is fastest.
Or call +237 697 331 637
Other services
- 01
Network engineering
Design, deployment and optimization of reliable networks — Wi-Fi, routing, switching, SDN/NFV and day-to-day network operations.
- 02
Systems & infrastructure
Dependable computing infrastructure: Linux systems, virtualization, servers, cloud infrastructure, backup, monitoring and operations.
- 03
Infrastructure security
Secure infrastructure design: hardening, segmentation, controlled remote access and monitoring across the network and systems you run.
- 04
CCTV & video surveillance
Planned CCTV systems with the right cameras, coverage, recording, secure remote viewing and dependable retention for homes and businesses.